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    Here are a few commonly asked questions. If you do not find your question here, please be sure to view our HELP DESK for more information as well as submit a ticket.

    WHAT ARE SHIPPING TIMES AND COSTS?

    • Complimentary Standard Shipping within 5 to 10 business days when shipping from USA.
    • Complimentary Standard Shipping within 10 to 30 business days when shipping from International Warehouses.
    • Next-day and Express delivery options also available ata n additional cost

    WHAT PAYMENT METHODS CAN I USE?

    • Credit Card: Visa, MasterCard, Discover, American Express
    < • PayPal, Shop Pay, Afterpay

    WHAT IS YOUR EXCHANGES, RETURNS AND REFUNDS POLICY?

    Items returned within 14 days of their original shipment date in same as new condition will be eligible for a full refund or store credit. Refunds will be charged back to the original form of payment used for purchase.
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    Have a question? You may find an answer in our FAQs.

    But you can also contact us:

    Customer Services

     Call Us: 877-323-4777

     Mon-Fri: 10:00 am - 5:00 pm
    Sat: Closed
    Sun: 10:00 am - 2:00 pm

    Send us an email

    SHIPPING

     Free standard shipping delivery all orders of eligible items

    PAYMENTS
    Accepts the following payment methods:

     Credit Card: Visa, MasterCard, Discover, American Express. 

     PayPal, Shop Pay, Klarna

    RETURN POLICY

    You can return any item purchased within 14 days of the delivery date.

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    Please use this conversion table to assist you with finding your size. If you have already purchased an item by our brand, we recommend you select the same size as indicated on its label.

    Also please keep in mind that sizes may vary depending on the brand. Be sure to check the product information tab to view the brands size table for that particular garment. 


    Women’s Apparel Sizing Table

    INTERNATIONAL XS S M L XL XXL XXXL
    EUROPE 32 34 36 38 40 42 44
    US 0 2 4 6 8 10 12
    CHEST (INCHES) 28" 30" 32" 34" 36" 38" 40"
    CHEST (CM) 716 76 81 86 91.5 96.5 101.1
    WAIST (INCHES) 21" 23" 25" 27" 29" 31" 33"
    WAIST (CM) 53.5 58.5 63.5 68.5 74 79 84
    HIPS (INCHES) 33" 34" 36" 38" 40" 42" 44"
    HIPS (CM) 81.5 86.5 91.5 96.5 101 106.5 111.5
    SKIRT LENGTH (SM) 36.5 38 39.5 41 42.5 44 45.5

    Men’s Apparel Sizing

    INTERNATIONAL XS S M L XL XXL XXXL
    EUROPE 32 34 36 38 40 42 44
    US 0 2 4 6 8 10 12
    CHEST (INCHES) 33-35" 36-38" 39-41" 42-44" 45-47" 48-50" 51-53"
    CHEST  (CM) 84-89 91-97 88-104 107-112 114-119 122-127 129-134
    WAIST (INCHES) 28" 30" 32" 34" 36" 38" 40"
    WAIST (CM) 71 76 81 86 91.5 96.5 101.5
    SKIRT LENGTH (SM) 76 77.5 79 81 82.5 84 85.5



    How to Measure

    How to Measure
    CHEST:

    Around the fullest part of the neck, at the base.

    WAIST:

    Around the narrowest part of the waist.

    HIPS:

    Around the widest point of the hips.

    SKIRT LENGTHS:

    From the crotch to the anklebone on the inside of the leg.

     

     


    Shoe Size Guide

    US Men's US Women's UK EU MX (cm) JP (cm)
    1 31 18 18
    1.5 31.5 18.5 18.5
    0.5 2 0 32 19 19
    1 2.5 0.5 32.5 19.5 19.5
    1.5 3 1 33 20 20
    2 3.5 1.5 33.5 20.5 20.5
    2.5 4 2 34 21 21
    3 4.5 2.5 34.5 21.5 21.5
    3.5 5 3 35 22 22
    4 5.5 3.5 35.5 22.5 22.5
    4.5 6 4 36.5 23 23
    5 6.5 4.5 37 23.5 23.5
    5.5 7 5 37.5 24 24
    6 7.5 5.5 38 24.5 24.5
    6.5 8 6 39 25 25
    7 8.5 6.5 39.5 25.5 25.5
    7.5 9 7 40 26 26
    8 9.5 7.5 40.5 26.5 26.5
    8.5 10 8 41.5 27 27
    9 10.5 8.5 41.5 27.5 27.5
    9.5 11 9 42.5 28 28
    10 11.5 9.5 43.5 28.5 28.5
    10.5 12 10 44 29 29
    11 12.5 10.5 44.5 29.5 29.5
    11.5 13 11 45.5 30 30
    12 13.5 11.5 46 30.5 30.5
    12.5 14 12 46.5 31 31
    13 14.5 12.5 47 31.5 31.5
    13.5 15 13 47.5 32 32
    14 15.5 13.5 48.5 32.5 32.5
    14.5 16 14 49 33 33
    15 16.5 14.5 49.5 33.5 33.5
    15.5 17 15 50 34 34

     

    Shipping

    • Standard ground shipping within 5 to 14 business days
    • Next-day and Express delivery options available for some orders
    • See the delivery FAQs for details on shipping methods, costs and delivery times

    Returns And Exchanges

    • Easy and complimentary, within 14 days of receipt for eligible items
    • See conditions and procedure in our return FAQs

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